e-Coach Marko Vapa (later e-Coach) reserves the right to change the durations, route etc. of the tourist activities due to bad weather or other occurring circumstances. In case of changes the customer has right for the full refund (100%) in case of cancellation and half refund (50%) in case of changes. Apply refund through the booking platform or contact e-Coach preferably via Whatsapp +358405388132.
Customer has right to cancel the order 3 hours before the event for full refund (100%) and if cancelled at site on the start of the event for half refund (50%). Inform cancellations to e-Coach preferably via Whatsapp +358405388132.
SUSTAINABILITY
These areas of sustainability have already been covered by e-Coach:
– Most of the activities are from tourist venue or accommodation with minimum distances
– Most of the activities consist of staying out in the nature, walking, hiking, biking or skiing
– Most of the activities are run at genuine historical sites with local traditions, respect it!
– Most of the activities use public or rented venues used also by locals or other tourists
– Most of the activities are reachable by public transportation or by own or rented car
– Service and rescue are planned in co-operation with other local safari companies
– Most of the activities are run also for individual solo travelers / single customers
– No owned facilities like offices running with energy, garbage etc. costs
– Marketing co-operation with local tourist service providers
– Usage of digital services for better communication
– No VIP-services available for better equality
– No paper trash left of cups, brochures etc.
– Welcome Cyclist mark acquired
These areas of sustainability are now under process:
– Application of Good Travel Seal certificate
– Application of Sustainable Travel Finland mark
– Application of Tour Operator license
– The usage of local food on some of the activities
– Accessibilty options on some of the activities
– Hiring of more personnel for better quality
